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Need Help? Read these Special Instructions
Please click on whichever of the following applies to you.

Table of Contents:
1.  How to do the download
2.  PowerPoint (PPT) Presentations
3.  What if you don't have the right photocopier for color documents?
4.  Using old versions of MS Word.
5.  If a Word document displays funky positions of lines, titles, text boxes, graphics, etc.
6.  How to add your own text to customizable leaflets
7.  Using e-Books
8.  Using Foldable Pamphlets
9.  Using PDF files
10. Unzipping zip files
11. Using Multi-Media Meditations (.wmv files)

1.
Not sure how to actually do the download?

See our step-by-step page for Windows users.

2.
PowerPoint (PPS) Slideshow Presentations

You do not need to have the PowerPoint program to use the presentation. If you do not have it, download and install the free PowerPoint Viewer (PowerPointViewer.exe). This is a small, safe, reliable program provided free by Microsoft.

After downloading the PowerPoint package and unzipping it, be sure to read the "README" file before doing anything else, for further instructions. The README file in the folder that the PowerPoint package unzips into describes how to run the presentation.

Our presentations are not editable. However, you can obtain a copy to customize. Here's how and why.

3.
Many of our documents include color photos. What if you don't have a fast color photocopier?
If you don't have a good photocopier or the time to make the copies, no problem! You can email or upload them to the website of Kinko's or similar place, and have them printed overnight. More about this ....

4.
Using old versions of MS Word

If you do not have MS Word 2003 or later
on your computer, ask for a PDF version, or download Open Office (a free - and better! - alternative to Microsoft's Office Suite that can handle Word and other MS files). Earlier versions of Word will probably work okay unless the document includes customizable areas; to input your own text into these areas, you'll need version 2003 or later, or Open Office.

5.
If a Word document displays funky positions of lines, titles, text boxes, graphics, etc.
If a page does not format correctly for you, it might be because your software's page margins are set differently than mine. Or it might be because your software's hyphenation option has not been activated.

To set the margins correctly:

In MS Word, open a new, blank document. Then go to the File menu, then choose "Page Setup". There, set the margins to:

Top: 1" ... All other margins: 0.8"

Here's a screenshot of this (from MS Word 2003):

 

After clicking the "okay" button, go back to the handout and open it again. It should look fine now. If the print-out does not show all parts of the page, go into your printer's properties, options, or preferences, and choose the check-boxes that enable "background printing" as well as "hidden objects".

Occasionally, a Word document has different margin settings than this. If the above fails to fix your problem, let me know.

To activate hyphenation:

In MS Word, go up to the Tools menu at the top of the window, choose Language, then choose Hyphenation. Lastly, check the box "Automatically hyphenate document" and click the OK button. Here's a screenshot of this:


6.
Customizable Leaflets
Some digital leaflets are Word documents with a customizable box for typing in whatever information you want to add before printing it.

To make this work, you should see a yellow highlighted area, surrounded by gold brackets (see it in the text box above). Your cursor must be inside the yellow area. If you do not see yellow, you need to activate it. Here's how (these instructions were made using MS Word 2003) :

  1. With the document open, pull up the Task Pane (using the View menu or Ctrl-F1). You will see something like this on the left side of your screen:
                      
  2. Use the little black down-arrow (the red arrow in the image below points to it) to get a drop-down menu listing all the available task panes. Choose "Protect Document" (green arrow).
                                         
     
  3. Next, you check the box for "Highlight the regions I can edit", as shown below, and/or use the buttons to find and show the regions you can edit.
                                          
  4. Now the yellow editable zones will display. These are expandable text areas. Place your cursor in an input zone and begin typing. You may choose your font style, size, etc. (To move to the next editable zone, do not use the tab key, because this will only enlarge the same zone.)

If this does not fix the problem, the file might be in "read-only" mode. If this is the case, here's what to do:

  1. Browse to the filename where it's stored on your computer, but don't open the file.
     
  2. Highlight (select) the filename and right-click on it.
     
  3. This will trigger a pop-up menu of options; the bottom-most one is "Properties". Click on Properties.
     
  4. At the bottom of the dialog box that opens (in the "General" tab), is "Attributes". Clear the "Read-only" check-box.
     
  5. Click "OK" to save this change; now open the file. It should now be editable. If it still doesn't work right, go back to see if the "Read-only" check-box failed to allow you to reset its attribute. If it does not show the "Read-only" check-box as clear or empty, you need to talk to your computer administrator to find out if you have the right to change document attributes. Sometimes in office computers, employees are not given this right.

7.
e-Books
Our ebooks can be printed as a whole book or as individual pages for meditation and reflection over a period of time. The margins have room for hole-punching to store in 3-ring binders.

8.
Pamphlets
Foldable pamphlets should be printed double-sided, then folded in half and possibly stapled to make a pamphlet that's easy to use. 

9.
PDF files
If you cannot open a PDF file, you need to download the free PDF reader from Adobe.

10.
Zip files

Your computer probably already has a program for unzipping this file. In Windows (for example), right-click over the zip file after you've saved it to your computer; a pop-up window will include an unzip option, called "Extract to". Another unzipping program is WinZip.

11.
Multi-Media Meditations (.wmv files)

Save it to your "My Videos" folder or anywhere you want to store it. Afterward, go there and double-click on it to open it, or start your Media Player and open it from there.

If the multi-media meditation seems to have blank spots or missing photos, your computer's graphics driver probably is old and cannot handle the processing speed required. Try playing it on a different computer before reporting the problem to us.

If the multi-media meditation doesn't run at all, download and install one of the following programs below:

  • Windows
    Download the latest Media Player for your version of Windows.
  • Mac
    If you're using Apple's operating system, you can play this Windows Media file by downloading the free Windows Media Player 9 for Mac OS X as a substitute for your QuickTime Player. Or download the free Flip4Mac WMV Player, which will play Windows Media files on your Mac using QuickTime Player or Safari Web Browser.

For more help, read Help and Instructions for our Multi-Media Meditations.

If the help you
need isn't on
this page
contact us.



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