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Not sure how to actually do the download?
Here's our step-by-step guide for Windows users who are not very familiar with their computer.

1. Go back to the email you received that has the link to the file of the resource you ordered.

2. When you click on this link, a webpage will open where the download should automatically
    begin after a few seconds. It looks like this:

3. Click the "Save" button. You will get a pop-up window something like the following. Not all computers or versions of Windows are set up to look exactly like this, so don't be alarmed if you don't see it as I described.

See the left column? See where I've circled "My Documents" in red on the left? In your computer, you'll probably see this icon. Click on it to choose it. This is where you'll be saving (i.e., downloading) the file to.

OR ELSE look at the top of the little window, where it says "Save in" and gives you a drop-down menu of folders that are in your computer. Use that drop-down menu to go to wherever you want to download the file to. The idea is to put it where you can easily find it later.

4. After you choose the location where you want to put the file, click the "Save" button (see it above here?).

5. Tadaa! You're now downloading it from my website to your computer.

There's another way to accomplish the same thing.

1. Go back to my email, and instead of clicking on the link, hover your mouse curser over it and "right-click" (use the right-side button on your mouse, instead of the normal way you would click the mouse).

2. This will cause your Windows computer to pop open a small box (called a "dialog box", as seen below) with several options listed. Choose the "Save Target As" option. If you don't see those exact words, perhaps it says "Save as".

After you've download it, then what?

1. Go to your Windows Start button so you can go to "My Documents" or "My Computer" and then go to wherever you put the file.

2. When you see the name of the file you download (in the above example, it's "Lord Send Out Your Spirit.wmv"), double-click on it with your normal (left) button on the mouse. This will open the file and automatically start whichever program is supposed to run the document or video or PowerPoint presentation that you ordered.